SHIPPING INFORMATION
Thank you for shopping with True Value Goods LLC! We strive to deliver your order as quickly and efficiently as possible. Below you will find important information regarding our shipping policies.
Shipping Methods and Carriers
We offer several shipping options to meet your needs, all provided by trusted carriers. Currently, we ship using the following carriers:
United States Postal Service (USPS)
FedEx
UPS (United Parcel Service)
Shipping Options
Standard Shipping:Delivery within 3-7 business days.
Rates calculated at checkout based on your location and order weight.
Expedited Shipping:Delivery within 2-3 business days.
Additional fees apply based on your location.
Processing Time
Orders are processed within 3 business days after the payment is confirmed. You will receive a notification once your order has shipped, including a tracking number to follow your package.
Shipping Rates
Shipping rates are calculated at checkout based on your delivery address and the weight of your order.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this tracking number on the carrier’s website to monitor your shipment status.
International Shipping
Currently, we only ship within the United States.
Lost or Damaged Packages
If your order arrives damaged or if your package does not arrive as expected, please contact our customer service team within 48 hours of delivery so we can assist you accordingly.
Customer Support
If you have any questions about our shipping policies or need assistance with your order, Feel free to contact us via:
Email: motshwane@truevaluegoodsllc.shop
Phone: 5672131689
If you prefer to contact us by mail, please use the following address:
Address: 3320 11TH PL SE APT104, Washington, DC, 20032
Company: True Value Goods LLC.
We’re here to help!