Welcome to our Frequently Asked Questions (FAQs) section! Here, we’ve compiled answers to some of the most common inquiries about our products, orders, shipping, and more. If you can’t find what you’re looking for, please feel free to contact us.

1. How do I place an order?
   To place an order, simply browse our website, select the shoes you want, choose your size, and click the “Add to Cart” button. Once you’ve finished shopping, proceed to checkout to complete your purchase.
2. What payment methods do you accept?
   We accept a variety of payment methods including:
   Credit Cards (Visa, MasterCard, American Express, Discover)
   PayPal
   Apple Pay
   Google Pay
3. Can I modify or cancel my order?
   If you need to modify or cancel your order, please contact us as soon as possible. If your order has not yet shipped, we may be able to accommodate your request. Once an order is processed for shipment, we cannot make changes.
4. How can I track my order?
   Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on the carrier’s website to track your shipment.
5. What is your return policy?
   We want you to be completely satisfied with your purchase. If you’re not happy with your shoes, you can return them within 7 of receiving your order for a full refund or exchange. Please ensure the shoes are in their original condition and packaging. For more details, visit our Return Policy page.
6. How long does shipping take?
   Shipping times vary based on your location and the shipping method selected during checkout. Standard shipping typically takes 3-7 business days, while expedited shipping options are available at checkout for faster delivery.
7. Do you ship internationally?
   Currently, we only ship within the United States.
8. How do I find my shoe size?
   We provide a comprehensive sizing guide to help you find your perfect fit. You can view our size chart here. If you have any further questions, don’t hesitate to reach out!
9. Are your products authentic?
   Yes, we guarantee that all our products are 100% authentic and sourced from reputable manufacturers and suppliers.
10. How can I contact customer service?
    You can reach our customer service team via email at motshwane@truevaluegoodsllc.shop or by phone at 5672131689. We are here to help!

Still Have Questions?
If you have any other questions or need assistance, don’t hesitate to Contact Us. We’re here to help!